Cookie Policy
What cookies are
Cookies are small files that a website stores in your browser. Some are needed for the site to work. Others track what you do, for advertising or analytics.
The cookies we use
We use strictly necessary cookies only. They come from our authentication provider and keep you signed in to your account. The site cannot work without them, so they cannot be switched off.
We use no advertising cookies and no analytics cookies.
Other things kept in your browser
Some things are kept in your browser's own storage rather than in a cookie:
- Your choice of a light or dark appearance, kept in local storage under the name patient-web.theme. It holds one word and nothing about you.
- A copy of the list of services we offer, so the site can still show it if your connection drops. It holds nothing about you.
- A draft of your questionnaire answers while you complete it, so you can carry on later. It stays on your device, is never put in a cookie, and is deleted when you submit the questionnaire or sign out.
- During a payment, a short note of what is being paid for. It is kept for that browser tab only.
How to clear them
You can delete cookies and site data at any time in your browser's settings. If you delete the sign-in cookies you will be signed out, and you can sign in again.
Last updated: 7 November 2026